HOW
DO I ORDER SOMETHING?
To make a purchase, please kindly email us the
product name and quantity to sales@studio1961.com.sg.
Please understand that our products are made to
order and we do not keep stocks. Delivery may take
up to 6-8 weeks to take advantage of bulk orders.
(In order to provide the best price for our
clients.)
THE PRODUCT OR COLOR IS NOT
DISPLAYED, CAN I STILL ORDER IT?
Some products are available in
a range of colors, finishes and/or configurations,
and ordering them may require special assistance. If
you have a complicated request, please contact a
sales associate at sales@studio1961.com.sg. Our sales associates are here to help you, 24 hours
a day. Items that are custom-ordered may not be
returned for a refund or exchange sales. you, 24 hours a
day. Items that are custom-ordered may not be
returned for a refund or exchange.WHAT C
WHAT TYPE OF PAYMENT DO
YOU ACCEPT? REDIT CARD
DO
We
accept Singapore Internet Banking Transfer, Bank
wire, Cheque, and Paypal for overseas buyer.
PayPal is our authorized merchant processing center
for credit card orders. PayPal has over 20 million
registered users and about 3 million business
accounts. To find out more about PayPal please visit www.paypal.com
DO
YOU SEND ORDER CONFIRMATION VIA EMAIL?
The
first email we send confirms your order, as well as
your shipping address and other delivery
information. The second email confirms that your
order has been shipped, or tells you when it will be
delivered.
HOW DO I RETURN SOMETHING TO STUDIO 1961?
Merchandise
purchased from Studio
1961 may be returned for a
refund, excluding shipping and handling charges,
within 3 days of receipt of the goods. You must
contact Studio 1961 to inform them that you would like to return an
item. Failure to do so will result in forfeiture of
your right to take advantage of our return policy.
Returned merchandise must be in original condition
and in an unopened box.
Special
Orders - (Made to Order or Custom Orders) are not
covered under the return policy. These products are
custom made to your specification, (color, style,
finish, fabric) or are products that are
specially imported for you. For the purposes of the
return policy, “Made to Order” shall be
construed to apply to most products in the Emeco,
Knoll Imago, Artifort, Modern Classics, Moooi, Luxit
and Oluce lines.
Special
Discounts - Extra discounted orders or products
on sale are not covered under the return
policy. This exclusion from the return policy shall
also apply to any merchandise purchased or won
through a third party site.
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